Yes. All of the hair extensions across our entire range are made from 100% Remy, human hair. Human hair, unlike synthetic or animal hair, can be styled, dyed, washed and brushed giving you way more freedom and a far more natural finish.

Yes, all of our hair extensions are 100% Remy, human hair. “Remy” is the best quality of hair extension available as it is “cuticle correct”, meaning all the cuticles on the hair shaft run in the same direction (downwards). This ensures the hair will stay shiny, soft and tangle free for months, even years if well cared for.

We have 2 different grades of hair extension in our collection. The first is our luxury range called“Remy Royale” which is made from AAAAA grade hair this includes mostly professional hair extensions. The second is the AAA grade hair which is used for most of our products.

All the hair in the “Remy Royale” collection is Double Drawn. The rest of our hair is Single Drawn but of a very good thickness.

We use small metal clips with silicone lining for extra comfort and secure grip. The silicone tubing is also much better for the hair as it prevents rubbing and breakage. They weigh less than 1g each and are just 1inch wide meaning they are very easy to hide even in the finest of hair.

If you are looking for a quick do it yourself hair extension system with no commitment involved, then look no further. Clip-in Hair Extensions are strips of hair that have small metal snap clips attached to the seams that can be applied and removed in a matter of minutes with absolutely no help from professionals needed! They can be used to add length, thickness, volume and colour the possibilities are endless

After a little practice even a Full head 8-piece Clip-In set can be applied in under 5 minutes, and its even quicker to remove them. Compare that with a 2 hour visit to the salon having permanent extensions attached and it's no surprise Clip-Ins are our top seller!

Clip-ins attach to the hair at your roots hidden by another layer of hair on top, the small metal silicone lined snap clips simply grip to your hair. Depending on the set you have, whether it is a multi-piece or one piece will determine where they are placed. A great tip for helping the clips to grip into fine, silky hair is to give your root a good backcomb before applying, this will create a little nest for the clip to attach to reinforcing the hold!

As our hair extensions are human, they have a long-life span. With the correct care and maintenance, its not uncommon for quality clip-ins to last up to 12 months. However, if over worn and not treated well they will need replacing between 3-6 months. The better you look after the hair and the less you wear it the longer it will last. It’s good to bear in mind that very light shades will usually have a shorter life due to the chemical processing they go through during manufacturing.

No. Clip-ins or temporary hair pieces should be removed before sleeping, showering and swimming. Leaving them in whilst doing any of these activities can cause damage to your own hair so its crucial, they are removed.

Yes, clip-in fringes can be used on all hair types and textures.

They have three clips, so once you’ve styled your hair, you simply clip them to the top of your head. You can clip them lower down for a longer fringe or higher on the head for short bangs. Clip in fringes usually come with instructions and are easy to clip in after some practice.

Choose a colour that matches the root area where your Clip-In Fringe will sit for a perfect blend. Mennells also provides a colour matching service to help you find the perfect match.

When ponytail extensions are made from human hair they can last up to 18 months! This will also depend on how well they are looked after and how often they are used. As the extension does not directly come into contact with the scalp the need for washing is reduced which in turn gives the hair a longer, happier life.

Genuine human hair ponytail extensions can be washed, dyed, and straightened just like your own hair. This gives you the freedom to switch up your ponytail look each time you wear it! Braid it, Wave it, Curl it or even twist it into a bun the choice is yours, just remember to use heat protection spray before heating.

Synthetic Ponytails are cheaper than those made from human hair. This is because they do not last as long and have a more unnatural appearance, its worth investing in a human hair ponytail (like ours) as you will get more use from it and it blends better with your own natural hair.

The most popular ponytail length is 20” which gives a long but natural looking finish. At Cliphair we also have a 14” option for a short and sweet ponytail, perfect for thinner hair and a 24” option for those looking for a dramatic transformation.

We have a wide range of colours in our Clip-In Ponytail collection including browns, blacks, blondes, reds and even highlighted shades. If you need any help at all in choosing your perfect shade feel free to use our FREE colour match and advice service. Our experts can also provide information on fitting, maintenance and washing that can all help to extend the lifespan of your human hair ponytail extension. For an easy to fit, natural looking, long lasting and undeniably beautiful human hair ponytail extension, look no further than Mennells. 

Your hair will need to be at least 4 inches long to be able to hold and hide the extensions. Any shorter than this you should look into having a more permanent type applied as they have much smaller attachments which are easier to hide.

How many Tape Hair Extensions you need for a full head depends on the length of your hair, though most people find they need between 30 and 40 pieces. If your natural hair is shorter than shoulder length, you may need to purchase additional extensions. 40 wefts is generally sufficient to thicken hair, if you also want to add length more than two to three inches past your natural hair length we’d suggest buying 80 wefts. (2 Packs)

We strongly recommend engaging the services of a professional extension specialist to handle the task. If you want to learn more about the process for fitting Tape Extensions

Tape In Hair Extensions can stay in the hair for six to eight weeks before they need to be removed and reapplied due to the natural hair growth. The complete lifespan of our tape hair extensions is a minimum of 3 months according to good care.

If you need extensions that can keep up with your busy lifestyle, our tape in hair extensions in the are perfect for you. Tape In Extensions can last for months regardless of what you put them through. You can feel free to swim, work out, shower, and sweat, and you won’t need to worry about keeping your Tape Hair Extensions in good shape. Just remember to brush frequently to prevent any unwanted knots. We’d recommend using the correct extensions-friendly products for the best results.

You can wash them just as you wash your natural hair but it’s a good idea to use products that are alcohol and sulfate free. All you need to do is brush (with an extensions friendly hair brush) a few times a day to keep your luscious tape extensions detangled.

Weave in hair extensions last around 6-8 weeks before needing to be removed and re-fitted. When cared for correctly our Remy Royale Weaves should last from 6 months to a year.  

Weft hair extensions are made from a collection of strands of human hair, which are then woven onto a fine strip, ready to be applied to your hair in a variety of methods. Weaves or Wefts are the fastest permanent hair extension method on the market for a full head transformation.  

Nano tip extensions are smaller and more discreet, using tiny rings for attachment. On the other hand, I tip extensions use slightly larger rings to attach the extensions to your natural hair.

Yes, I tip extensions can be suitable for thin hair when applied and maintained properly by a professional. It's essential to consider the weight and length of the extensions to avoid putting too much strain on the thin hair strands.

With proper care, our Nano Ring Hair Extensions should last you up to 6 months. As your hair grows you will need maintenance appointments roughly every 8-10 weeks, depending on how fast your hair grows. During these appointments the extensions are repositioned with new rings, this is not only important for the hair extensions but it prevents damage to your own hair as well.

Yes! Nano Ring Hair Extensions can be reused again and again if you take good care of them. You will need to use new rings/beads each time but the tip of the hair will stay intact making this method very cost effective.

Nano ring/tip hair extensions are small, keratin bonded individual permanent hair extensions, tipped with a tiny metal wire that is clamped to the hair with a miniature metal ring. Applied without the use of any heat or glue, making them the least damaging method available.

Without the use of any heat or glue, Nanos are one of the easiest and least damaging hair extension methods around. Your own natural hair is threaded through a tiny metal, silicone lined ring/bead, the tip of the Nano hair extension is then placed inside and the two are clamped tightly together with pliers securing your own hair in between. They can also be reused and repositioned every 6-8 weeks by simply unclamping and using a new ring, making this method super cost effective! 

Our Halo hair extensions include 4 different size bands that can be removed and replaced. 

Yes! Simply click here for all our hair extension samples. 

All human hair extensions can be dyed, cut and styled just like natural hair can but as they are not attached to their original root and have been chemically treated already, they can react differently to colour than you may expect.

We also advise to only ever darken or tone your extensions and never bleach or lighten them as this can seriously decrease the life span. If you are planning to dye your extensions, we strongly recommend taking them to a professional colourist with experience in dying hair extensions to avoid an incorrect result or damage to the hair.

Always dye a small section of the hair first before applying the dye all over to test the colour. Please note once the hair extensions have been dyed or chemically altered this will void our returns/complaints policy.

Yes, As the hair is human it can be styled using heat which includes tongs, straighteners, hairdryers and wavers. We do also advise to use heat protect spray to prevent the hair from drying out.

Yes, the hair extensions can and should be washed when necessary. The only change you need to make is to swap your shampoo for a sulphate/alcohol free product as these ingredients will dry the hair out decreasing the life span.

No. Using brushes that have bobbles on the ends or very thick bristles can cause shedding and damage to the seams. Make sure you only use brushes specifically for hair extensions. 

Hair extensions that are removed daily should be stored in a clean, dry box or bag away from sunlight, heat and water.

Avoid heavy oil-based products, sulfate-containing shampoos, high-alcohol products, and heat protectants with high alcohol content.

Use gentle sulfate-free shampoo, moisturising conditioner, detangle gently, mimise heat styling, protect during sleep, and schedule regular maintenance.

Mennells is a UK company based in Devon, England.

We use Royal Mail 2nd Class delivery service. 

*Please allow up to 3 working days for payments to clear and items prepared before they are dispatched from our warehouse. 

You will receive a confirmation email once your parcel has dispatched. 

Yes, there is a minimum amount of £35 to checkout.

We ask our customers to please allow up to 3 working days for payments to be cleared and for packages to be prepared before they are shipped. 

Once your item is ready to go, we use Royal Mail 2nd Class delivery service. We will send you a confirmation email once your parcel has dispatched. 

Of course! As long as the item has not been used or altered in any way you have 14 days to send the order back to us for either a full refund or exchange.

In order to expect a refund, your item should be in the following conditions:

• Unused
• Have the hygiene seals intact
• Not show any product build-up or alteration of any sort

Hair extensions that have been used, styled, or sprayed with products won’t be able to be returned. Hair care products without the foil seal on the bottle/tub or that have been used won’t be able to be returned. Hair accessories that come in damaged packaging won’t be able to be returned.

Once your request has been received and it has been reviewed by our team, you will be notified about it being accepted or rejected.

If you wish to return your item, simply let us know by filling out  our form on the contact us page.

We do ask that customers send photo evidence on the form for proof of 'no damage and use' of the products. This saves not only us time but you having to pay out any return fees if the item is not accepted.

Once we have received these images and we are happy for you to return them, we will then ask you to send your items back to us at your own costings. (Unfortunately we are unable to pay for your return fees).

Our returns Address is:

Mennells Hair Extensions,

2 Fatherford Road, Okehampton, Devon, EX20 1QS

Once we have received your package we will assess it to make sure it is acceptable for a refund. 

Unfortunately it is not free to return any unwanted items. 

We ask you return your items at your own costings to:

Mennells Hair Extensions, 2 Fatherford Road, Okehampton, EX20 1QS

If however in the unfortunate case there is a problem with the items you have received ie- damaged/ broken during shipping please send us photographic proof of this via our contact us page and we will be more than happy to assist you further.

Yes, any freebies that are part of an offer will need to be returned with the item you’re sending back.

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Returns are normally processed within 4-5 working days of receipt. Please allow up to 7-14 working days for funds to be visible in your account after return has been processed and accepted. (Although refund payments are usually received much quicker than this).